2017 Disaster Recovery Survey Reveals a Rise in Service Availability Goals

May 25, 2017 Posted by

CloudEndure’s 2017 Disaster Recovery Survey Report reveals the disconnect between ambitious business continuity goals and the persistent reality of downtime, but also offers insight into the latest disaster recovery trends and best practices as reported by 270 IT professionals.

Whether due to DDoS and ransomware attacks, human error, connectivity problems, or natural disasters, unexpected service outages still plague companies of all sizes. The good news is that advances in disaster recovery technology now enable organizations to reduce downtime and data loss to the absolute minimum.

The 2017 Disaster Recovery Survey Report, based on data from 270 IT professionals, provides the most up-to-date information on how companies are leveraging disaster recovery technology, what this means for their service availability goals, how much time and money companies are currently spending on disaster recovery, and much more.

2017 Disaster Recovery Survey Report

The 2017 survey found that many companies have aggressive goals when it comes to service availability. In fact, 73% of respondents from companies of all sizes expect three nines of availability (less than 9 hours of downtime per year). Moreover, 22% of these respondents aim for an ambitious five nines of availability (less than 5 minutes of downtime per year).

Service Availability Goals

chart availability goals

These service availability goals appear even greater for enterprise respondents, who often have more resources to implement powerful disaster recovery solutions. But even with these lofty expectations for minimal downtime, respondents say they are still searching for ways to meet their goals.

Download the complete 2017 Disaster Recovery Survey Report for all of the key findings.

According to this year’s survey respondents, just 37% of companies are meeting their availability goals consistently. While 54% of all respondents (and 43% of enterprises) are meeting their goals most of the time, more must be done to mitigate the costs of unexpected downtime.

Meeting Service Availability Goals

chart on meeting availability goals

This year’s survey offers valuable insights into the specific Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) of these companies and how survey respondents approach disaster recovery in general. But when you look at some of the responses, it’s interesting to see how many companies are still experiencing downtime. In this year’s survey, we found that 71% of respondents experienced a downtime event in the last 12 months.

Last Downtime Event

chart last downtime event

This disconnect between service availability goals and downtime incidents prove just how difficult it can be to maintain continuity—even if you’re investing more than 10 hours per week in disaster recovery like 39% of survey respondents.

With 43% of enterprise respondents estimating the cost per day of downtime at over $1 million, it’s clear that disaster recovery solutions can be the difference between long-term loss of revenue and working through disruptions without significant financial, technical, or market consequences.

Download the full 2017 Disaster Recovery Survey Report and see everything your industry peers had to say about disaster recovery challenges and best practices. Let us know how your experiences compare to the findings.

If there’s anything you want to see included in next year’s report, we’d love to hear from you! Leave a comment here or contact CloudEndure and let us know what you think.

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