The Report contains responses from 375 cloud, IT and DevOps professionals about their DR plans and IT environments.
Many factors go into creating an airtight DR plan, from setting recovery objectives to selecting target infrastructure, through testing the solution with routine drills.
As general tolerance for downtime decreases, it helps to know how other organizations are setting standards to maintain high availability.
CloudEndure performs a yearly disaster recovery survey. This year, more than 375 IT professionals took the opportunity to anonymously share information about their DR plans and strategies, including the percentage of their production machines protected, the recovery technology and infrastructure used by their organization, and satisfaction levels with their current solutions. Here are some highlights from the report.
Recovery Point Objectives (RPOs) reported in the 2018 Disaster Recovery Survey
The survey results indicate that we are in an exciting age of emerging new-generation disaster recovery technologies. Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) reported by respondents continue to trend towards zero, meaning that companies are increasingly developing plans to recover from major disasters within minutes, and without any data loss whatsoever. Technology such as Continuous Data Protection (CDP) helps companies achieve these aggressive recovery objectives. However, only a mere 23% of respondents currently have a DR solution that employs CDP technology.
Disaster recovery technologies used, as reported in the 2018 Disaster Recovery Survey
Despite growing expectation of near-zero recovery objectives, respondents reported surprisingly low frequencies of running disaster drills: about one-third (27%) of organizations either never conduct drills, or conduct drills less often than once a year. This means that in many cases, companies are investing in disaster recovery solutions, but they might have a few surprises, or not actually be protected, if disaster does strike.
Disaster recovery drill frequencies reported in the 2018 Disaster Recovery Survey
Downtime events continue to plague companies of all sizes. This is surprising, particularly since 79% of enterprise companies surveyed expect service availability of 99.9% or better (i.e., no more than 9 hours per year of downtime). Sustaining unexpected downtime can lead to financial consequences associated with lost revenue and productivity, as well as PR consequences, such as customers moving to competitors that are perceived as being more stable. Among companies of all sizes, 31% estimated downtime costs of more than $100,000 for each day of downtime.
Estimated cost per day of downtime reported in the 2018 Disaster Recovery Survey
One trend that is unlikely to surprise anyone in IT today is the prevalence of the public cloud for disaster recovery site infrastructure. At 47% and growing every year, the public cloud is clearly dominant and here to stay. The elasticity of the pay-as-you-go model of cloud infrastructure, as well as its security, make it the resource-saving solution many companies opt for when the time comes to refresh disaster recovery infrastructure. Private (virtual) cloud infrastructure trails not far behind as targets, at 39%.
Disaster recovery site infrastructure reported in the 2018 Disaster Recovery Survey
Survey respondents are all IT professionals, and work at companies of all sizes. About one-quarter of the respondents are employed at enterprise companies with more than 1,000 production machines in their organization. Almost one-third (27%) of respondents now have a job title related to the cloud (Cloud Operations, Cloud Architecture, etc.), reflecting the ascendance of cloud technology in IT for all industries.
The full report includes 24 pages of informative charts and graphs, and a glimpse into how organizations today are managing to keep their businesses running at high availability — from infrastructure and personnel choices, to setting and meeting their disaster recovery goals.